Egersund Order Management System for Food Retail Industry

Imagine this: You’re running a growing seafood chain. Orders are flying in — some online, some by phone. Delivery people are calling to double-check addresses. The menu has changed again, but no one updated the spreadsheet. Sound familiar?

That was the daily reality for Egersund Seafood.

As the company expanded, managing orders with paper forms and Excel sheets became a bottleneck. Orders got lost. Deliveries were delayed. Staff were overwhelmed. And customers? Frustrated.

They needed a better way — something fast, accurate, and easy for everyone to use.

The Solution: HUSPI worked with Egersund to build a digital system that takes the mess out of managing orders.

Here’s what changed:

• One central dashboard to handle all online and phone orders — no more scattered notes or missed calls.
• Smart assignment tools so delivery staff know exactly where to go and when.
• Real-time updates to menus and inventory, so customers always see what’s actually available.
• A courier mobile app that shows pickup points, order details, and route info — everything they need on the go.
• A customer app and multilingual website, so anyone in Kyiv or Lviv can place an order and choose the most convenient location.

Now, instead of chaos, there’s clarity. The team spends less time fixing mistakes and more time doing what they do best — serving great seafood.