Egersund Order Management System for Food Retail Industry

It’s counterproductive to manage the orders within a large seafood chain on a piece of paper or even in an Excel spreadsheet. Egersund Seafood wanted to digitalize the processes and reduce human error opportunities and increase productivity with the order management system.

Now the employees can:

• Manage the orders that were placed online and create an order manually in case of phone call orders
• Manage delivery personnel and easily assign orders to them
• Manage and update client information
• Easily update the menu and product availability

Additionally, the mobile app for couriers is to help delivery personnel stay on top of the news regarding the orders they need to deliver. There are the locations of the pickups and necessary information about the orders. 

The system is integrated with the client-facing multilingual website as well as two mobile apps (one for the clients and the other for the delivery personnel.) Users can now choose which store in Kyiv or Lviv is the closest or most convenient for them.