The Crouton Restaurant & Delivery Management


Ukraine

The Crouton is a restaurant order & delivery management system to help businesses automate some of the business processes and allow the management to focus on the food they serve and enhancement of the client experience. 

Strategy

“How do I cope with the changing customer needs and offer what they expect?” This is the question we have been working on with a group of restaurants and cafes in the wake of the COVID-19 pandemic that forced all businesses to adapt to the so-called “new normal”.

The result is Crouton, a software package that has three parts:

  1. Easy to create interactive online menus that can be accessed by PC’s, tablets, and smartphones alike.
  2. An intuitive dashboard to control and handle incoming orders and payments.
  3. A mobile app for waiters and delivery people to control each process step and enhance the customer experience.

Crouton is an easy and fast way to adapt to the changing customer needs and to improve the online capacity as well as the customer experience. The solution is easily adaptable to your branding and your offering within a limited timeframe and with a limited budget. Manage the online available offering, easily assign the orders between the various delivery options, and let your staff track the process with a mobile app.

Execution

ONLINE MENU
Putting the restaurant's menu online extends your customer reach, offers a new kind of interaction with the business, streamlines the ordering process, and also adds an additional layer of protection for both the staff and customers by minimizing the physical contact.

ADMIN DASHBOARD
The Crouton dashboard is the central control unit to enter data and control the flow of the daily actions from order to delivery to payment. The solution integrates with various ERP, accounting, and POS systems.

MOBILE APP for ANDROID
The mobile app for waiters and delivery personnel allows them to track their orders and add their part for customer experience. The Crouton app currently works on Android phones.

QR PAYMENTS FOR TAKEOUT
To further enhance the customer experience and allow for two-way communication, Telegram & Whatsapp bots integrate with the Crouton system and allow to make orders and payments within these well-known messengers.

Outcome

The user-friendly Crouton dashboard and mobile app help restaurant businesses to adapt to the changing customer requirements while improving their experience with their services.

The quick start assistance will allow the businesses to get on speed fast and to adapt their processes in no time. Get customers back now and win new ones at the same time!

Let us help you

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