“How do I cope with the changing customer needs and offer what they expect?” This is the question we have been working on with a group of restaurants and cafes in the wake of the COVID-19 pandemic that forced all businesses to adapt to the so-called “new normal”.
The result is Crouton, a software package that has three parts:
- Easy to create interactive online menus that can be accessed by PC’s, tablets, and smartphones alike.
- An intuitive dashboard to control and handle incoming orders and payments.
- A mobile app for waiters and delivery people to control each process step and enhance the customer experience.
Crouton is an easy and fast way to adapt to the changing customer needs and to improve the online capacity as well as the customer experience. The solution is easily adaptable to your branding and your offering within a limited timeframe and with a limited budget. Manage the online available offering, easily assign the orders between the various delivery options, and let your staff track the process with a mobile app.